Level 2 Certificate in Principles of Customer Service

· Delivered via online distance learning allowing you to choose when and where you study.

· Gain a nationally-recognised qualification.

· Personal tutors are assigned to you to ensure you have the support needed to succeed.

The course duration is 9 weeks and will requires approximately 4 – 6 hours of study per week plus the submission of 7 online assessments during the course. Course start dates are flexible, but learners are expected to successfully complete the programme within the allocated timescale.

Learners will receive a nationally recognised qualification by successfully completing this course. The Level 2 Certificate in Principles of Customer Service is awarded by TQUK.

This course requires the completion and passing of seven short tutor marked online unit assessments. Learners are allocated a course tutor who will mark assessments and are able to offer support through the online learning platform.

There are a variety of ways in which you can get help with fees and funding while studying. Get advice on applying for funding and assessing your eligibility for financial aid here.

This course attracts funding for eligible students, so please check with the admissions team about your own circumstances. 

These courses are free for eligible applicants who successfully complete the course. A fee of £90 will be charged to learners who enrol onto the programme but do not complete the course.