Accessibility - MK College

Accessibility Statement

This accessibility statement applies to the Milton Keynes College Group website, located at

This website is run by Milton Keynes College.  We want as many people as possible to be able to use this website.  For example, that means you should be able to:

  • change colours, contrast levels and fonts (using Reachdeck accessibility toolbar)
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

This accessibility statement outlines the work we have undertaken, rebuilding our website to make it as usable and accessible as possible – in addition to documenting areas we still need to improve.

Naturally we want to provide the best possible browsing experience for everyone, across all types of devices and assistive technologies.  There is some useful information from the organisation AbilityNet on making your devices easier to use which may be of interest.

Where we’ve made improvements

We know parts of our previous website were not accessible, which is why we have built our new website with accessibility, usability and inclusive design at the forefront, to aim to conform to the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

Web Content Accessibility Guidelines (WCAG) 2.1 Level AA underpins these regulations, and compliance ensures websites are Perceivable, Operable, Understandable and Robust (POUR).

On our new website:

  • Images now have a text alternative, so everyone can access these descriptions.
  • ‘Skip to content’ links have been introduced to improve the navigation experience for all. You can now bypass the navigation and move straight to the main content.  
  • There are now distinguishable navigation landmarks (sections) that benefit those using assistive devices.
  • Breadcrumbs (which help signpost where users are on the website) are now present on all second-level and below pages.
  • Our forms are now much easier to navigate using just a keyboard and the descriptions/labeling for some input fields has been improved.

How accessible this website is

There are a few areas within the website that are not fully accessible.

  • some third-party embedded functionality does not state title, name and legend attributes – useful for assistive devices
  • there are duplicate IDs, empty heading tags, and empty anchor elements
  • some areas of the site could have their colour contrast improved
  • some PDF documents are not fully accessible to screen readers
  • live video streams do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille:

We’ll consider your request and get back to you in four working days.

Please note that arranging for alternative formats may take longer.  However, we will respond to you within the above time frame to discuss your requirements.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.  If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email or call 01908 684444 and ask to speak to the website team.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).  If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us here.

Technical information about this website’s accessibility

Milton Keynes College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • The majority of our forms are hosted externally by a third-party.  These contain missing title, name, legend and labels.  The forms are embedded which means we do not have full control.  We are currently researching how we can resolve this and have contacted our supplier.
  • There are some content editing related issues that we are looking to resolve by fixing them and providing the necessary education so they don’t reoccur.  These are duplicate IDs, and empty headings, anchors and titles
  • Some design elements have insufficient colour contrast to meet AA standard.  We are currently reviewing this against our brand identity, to see where we can improve.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some historic documents are not accessible in a number of ways including missing text alternatives and missing document structure. We are aiming to resolve this issue for all new future documents. If you have an issue relating to the accessibility of a document, please email or call 01908 684444 and ask to speak to the website team.

Live video

We do not plan to add captions to all live video streams because live video is exempt from meeting the accessibility regulations

What we’re doing to improve accessibility

Accessibility and inclusivity is of paramount importance to Milton Keynes College. We continually evaluate our website – working closely with our external web development agency – to make sure it conforms to accessibility standards.

Preparation of this accessibility statement

This statement was prepared in May 2021.  It was last reviewed on 1 February 2022.

This website was last tested in January 2022.  The test was carried out by Reachdeck accessibility auditor which scans the entire website and flags up criteria related to WCAG compliance issues.  Issues are then analysed so that content and development fixes and improvements are scheduled as appropriate.