Level 2 Certificate in Information, Advice or Guidance
This course equips learners with essential skills for providing effective information, advice, or guidance across various sectors, enhancing career prospects through a nationally recognised qualification and supporting continuous professional development.
Course Overview
- Start Date
- Various
- Mode of Study
- Part-Time
- Location
- Online
- Days
- Flexible
Course overview
Many job roles involve interaction with customers, clients or colleagues to inform, advise or guide them, and there are many techniques it is important to be aware of in order to carry this out effectively.
This course aims to equip learners with the practical skills needed to successfully convey information, advice or guidance in a wide range of situations and sectors.
What will I do?
The course covers a variety of key topics crucial to providing an excellent and efficient service, including questioning, listening and communicating techniques, the importance of confidentiality and how to overcome barriers.
This course is split into five manageable units:
Unit 1: Information, advice or guidance in practice
Unit 2: Developing interaction skills for information, advice or guidance
Unit 3: Signposting and referral in information, advice or guidance
Unit 4: Information, advice or guidance in context
Unit 5: Skills for advice providers
What’s next?
By undertaking this course, you will gain formal recognition by obtaining a nationally recognised qualification. This will enable you to further your own continuous professional development, which could support you in improving your career prospects. You can also progress onto further qualifications.
Is it for me?
This course is suitable for anyone working in a role which involves the giving of information, advice or guidance. The knowledge gained by carrying out this qualification is transferable across a wide range of sectors, allowing learners to apply it to their own employment contexts. This course is delivered online using our learning platform equal. Students must have full use of either a PC or laptop. You will need access to the Internet.
Course highlights
· Delivered via online distance learning allowing you to choose when and where you study.
· Gain a nationally recognised qualification.
· Personal tutors are assigned to you to ensure you have the support needed to succeed.
How much will I have to study each week?
The course duration is 7 weeks and will requires approximately 4 – 6 hours of study per week plus the submission of 5 online assessments during the course. Course start dates are flexible, but learners are expected to successfully complete the programme within the allocated timescale.
What kind of qualification is this?
Learners will receive a nationally recognised qualification by successfully completing this course. The Level 2 Certificate in Information, Advice or Guidance is awarded by TQUK.
How will I be assessed?
This course requires the completion and passing of five short tutor marked online unit assessments. Learners are allocated a course tutor who will mark assessments and are able to offer support through the online learning platform.
How can I pay for my course?
There are a variety of ways in which you can get help with fees and funding while studying. Get advice on applying for funding and assessing your eligibility for financial aid here.
This course attracts funding for eligible students, so please check with the admissions team about your own circumstances.
Additional information
These courses are free for eligible applicants who successfully complete the course. A fee of £90 will be charged to learners who enrol onto the programme but do not complete the course.
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Information, Advice or Guidance – Level 2 Certificate
(A053-1/2)- Start Date
- Various
- Days
- Flexible
- Location
- Online
Fees- 19 – 23
- Fully Funded
- 24+
- Fully Funded
- Overseas
- £800
Entry requirements
You must already hold a Level 1 or equivalent English qualification.
All applicants must be at least 19 years old as of the 31st of August to enrol for the course and have a good level of English skills to a minimum of Level One standard.
Applicants aged 19-23 are only eligible if they have already achieved a full Level 2 qualification or equivalent. Please contact us for clarification if required.
Applicants aged 24+ do not require any prior academic qualifications, but do need to meet the required standard of English skills. Applicants must have lived in the UK for the last three years, currently reside in England, with a postcode outside of London, Greater Manchester, Greater London, Liverpool, Tees Valley Cambridgeshire and Peterborough, West Midlands, South Yorkshire, West Yorkshire, West of England, Newcastle Upon Tyne, North Tyneside and Northumberland. Please contact providers in your local area for alternative options.
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