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T Level: Digital Support Services

Learn the core digital skills, technical knowledge and workplace experience you need to launch a career in IT support or progress to further study.

Course Overview

Start Date
7 Sep 2026
Mode of Study
Full-Time
Location
Bletchley Campus
Days
Mon to Fri

Course overview

T Levels are new two-year, Level 3 study programmes that will follow the study of GCSEs and Technical Awards at Key Stage 4 and offer an attractive alternative to A Levels and Apprenticeships. T Levels will combine classroom theory, practical learning and a minimum 315 hours of industry placement with an employer to make sure students have real experience of the workplace.

The Technical Qualification (TQ) is the main classroom-based element of the T Level and will see students learning from a curriculum that has been shaped by industry experts. During the two-year programme, students will learn the core knowledge that underpins each industry and they will also develop occupationally specific skills that will allow them to enter skilled employment within a specific occupation.

The T Level programmes have been developed in collaboration with employers and businesses so the content will meet the needs of industry and prepare students for work. They provide the knowledge and experience needed to open the door to highly skilled employment, an Apprenticeship or higher level study, including university.

Please note: T Levels are only available for students that will be 16-18 whilst studying the qualification

What will I do?

On this Digital Support T Level, you’ll study three main parts:

  • Core content – the essential knowledge and skills used across digital support and security.
  • Occupational specialism – in-depth learning focused on digital support.
  • Industry placement – at least 315 hours gaining real experience with an employer.

You’ll build confidence in English, Maths and Digital Skills while learning how to solve technical problems and support people with digital systems.

What’s next?

After completing this T Level, you’ll be ready for entry-level digital support roles such as:

  • Desktop Support Technician
  • Network Support Technician

You can also progress to higher apprenticeships, university, or further specialist digital training.

Is it for me?

This course is ideal if you:

  • Enjoy solving problems
  • Think logically and pay attention to detail
  • Are interested in how technology works
  • Can work independently and want real workplace experience
  • Are focused on building a career in digital support

Entry requirements

Five GCSEs at grade 4 or above, including English Language, Maths and Science.


OR


A Level 2 vocational qualification at Merit or above in a relevant subject (e.g. BTEC Digital Information Technology) plus GCSE English Language and Maths at grade 4 or above.

  • Learn core skills in problem-solving, data, security and digital environments
  • Explore legislation, business needs and emerging digital issues
  • Build specialist skills in installing, configuring and supporting software and operating systems
  • Learn how to keep organisations and data secure
  • Gain at least 315 hours of real workplace experience with an employer
  • Use modern facilities and learn from industry-experienced staff

You’ll have regular assessments, mock exams, reviews of your industry placement and 1-to-1 meetings with your Course Team Leader and Progress Mentor to keep you on track.

  • 2 Core Exams
  • Employer-Set Project
  • Externally Set Synoptic Project

Around 18 hours per week in College, plus at least one day a week on placement. You’ll also need to complete independent study and revision outside of lessons.

You’ll complete a minimum of 315 hours of industry placement over two years. We’ll help you find a suitable employer so you can build real experience and confidence in digital support roles.

Apply
today

  1. T Level in Digital Support & Security

    (A766P-1/2)
    Start Date
    7 Sep 2026
    Days
    Mon to Fri
    Location
    Bletchley Campus

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