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Dynamics 365

Explore Microsoft Dynamics 365 to develop effective customer interaction systems, supported by a globally recognized certification, ideal for those interested in Microsoft solutions and organizational change implementation.

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Course overview

What will I do?

What’s next?

Is it for me?

Apply now

Course overview

Microsoft Dynamics 365 is a portfolio of applications that enables organisations to develop effective systems to manage their interaction with customers. This Microsoft Certified course provides the underlying basic theory and development for further study.

What will I do?

Dynamics 365 is a portfolio of applications that enables organisations to develop effective systems to manage their interaction with customers. This course provides the underlying basic theory and development for further study. This is a Globally recognised and industry-endorsed Microsoft Certification.

What’s next?

You can progress towards additional Microsoft qualifications to improve your understanding with industry recognised qualifications. This course may lead to careers in the following areas:

Software Developer
Consultant
Business Analyst

Is it for me?

You need to have an interest in Microsoft solutions and a desire to implement change within your organisation.

Entry requirements

You must be aged 19+ and employed.

You need to be employed to access this course. You can discuss further career opportunities with our Digital Coach following successful completion of the respective programme.

Frequently asked questions

Course highlights

We work with Microsoft to deliver these qualifications and cover the following areas:

Build customer relationships at scale.
Deliver timely, proactive field service.
Organise merchandising, inventory and fulfilment.
Personalise customer interactions across channels.

Bring processes together to streamline operations.

How will my progress be monitored?

You will be allocated to a specialist Digital Coach to review progress.

You will complete the modular Learning Paths to assess your performance.

You will attempt the Pre-Assessment activity online via MeasureUp (Microsoft’s official practice test website) to ensure you are ready to take the final exam.

All assessments will take place online with the final exam being monitored by a member of staff.

How much will I have to study each week?

A minimum of 5-6 study hours per week will be required to complete the course within 6 weeks.
Individual students working in the IT industry may have enhanced subject knowledge and we can arrange for their exam to take place within 2-3 weeks.

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Not only will you have technical expertise, but you’ll also graduate with a host of employability skills.
Our coaches have a range of Industry experience and expertise to enhance your learning and our new state of the art buildings are designed to meet your needs.
Our courses are more cost-efficient than studying a standard honours degree programme and offer work-based practical skills and theory to develop your knowledge.
What is the South Central Institute of Technology?
We provide higher level technical qualifications for a new generation of digital visionaries. In a time where the world and careers are shifting, keeping up has never been more important. Working with a consortium of world-leading brands including Microsoft, KPMG, Activate Learning, and Cranfield University – we’re always one step ahead of the game.
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