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Dynamics 365

Explore Microsoft Dynamics 365 to develop effective customer interaction systems, supported by a globally recognized certification, ideal for those interested in Microsoft solutions and organizational change implementation.

Course Overview

Start Date
Various
Mode of Study
Part-Time
Location
Online

Course overview

Microsoft Dynamics 365 is a portfolio of applications that enables organisations to develop effective systems to manage their interaction with customers. This Microsoft Certified course provides the underlying basic theory and development for further study.

What will I do?

Dynamics 365 is a portfolio of applications that enables organisations to develop effective systems to manage their interaction with customers. This course provides the underlying basic theory and development for further study. This is a Globally recognised and industry-endorsed Microsoft Certification.

What’s next?

You can progress towards additional Microsoft qualifications to improve your understanding with industry recognised qualifications. This course may lead to careers in the following areas:

  • Software Developer​
  • Consultant
  • Business Analyst​

Is it for me?

You need to have an interest in Microsoft solutions and a desire to implement change within your organisation.

Entry requirements

You must be aged 19+ and employed.

You need to be employed to access this course. You can discuss further career opportunities with our Digital Coach following successful completion of the respective programme.

We work with Microsoft to deliver these qualifications and cover the following areas:

  • Build customer relationships at scale.
  • Deliver timely, proactive field service.
  • Organise merchandising, inventory and fulfilment.
  • Personalise customer interactions across channels.

Bring processes together to streamline operations.

You will be allocated to a specialist Digital Coach to review progress.

You will complete the modular Learning Paths to assess your performance.

You will attempt the Pre-Assessment activity online via MeasureUp (Microsoft’s official practice test website) to ensure you are ready to take the final exam.

All assessments will take place online with the final exam being monitored by a member of staff.

  • A minimum of 5-6 study hours per week will be required to complete the course within 6 weeks.
  • Individual students working in the IT industry may have enhanced subject knowledge and we can arrange for their exam to take place within 2-3 weeks.

Apply
today

  1. Dynamics 365

    (A731A-1/1)
    Start Date
    Various
    Location
    Online

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