T Level in Digital Support Services - MK College

T Level: Digital Support Services

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T Levels are new two-year, Level 3 study programmes that will follow the study of GCSEs and Technical Awards at Key Stage 4 and offer an attractive alternative to A Levels and Apprenticeships. T Levels will combine classroom theory, practical learning and a minimum 315 hours of industry placement with an employer to make sure students have real experience of the workplace.

The Technical Qualification (TQ) is the main classroom-based element of the T Level and will see students learning from a curriculum that has been shaped by industry experts. During the two-year programme, students will learn the core knowledge that underpins each industry and they will also develop occupationally specific skills that will allow them to enter skilled employment within a specific occupation.

The T Level programmes have been developed in collaboration with employers and businesses so the content will meet the needs of industry and prepare students for work. They provide the knowledge and experience needed to open the door to highly skilled employment, an Apprenticeship or higher level study, including university.

What will I do

This T Level is made up of a number of components:

  • Core which covers the underpinning concepts and skills of the Digital sector
  • Occupational specialist which is focussed on the area of digital support
  • Industrial placement which is mandatory and must be at least 315 hours over the 2 years
  • To achieve the qualification you must complete and achieve all 3 elements, you will also need to show competence in English, Maths & Digital Skills.

Core Content
1. Business Context
2. Culture
3. Data
4. Digital Analysis
5. Digital Environments
6. Diversity & Inclusion
7. Learning
8. Legislation
9. Planning
10. Security
11. Testing
12. Tools

Digital Support Occupational Specialist  
1: Apply procedures and controls to maintain the digital security of an organisation and its data
2: Install, configure and support software applications and operating systems
3: Discover, evaluate and apply reliable sources of knowledge

What’s next?

This Technical Qualification aligns to the Infrastructure Technician Level 3 Apprenticeship and therefore supports progression to entry-level job opportunities in digital support roles. Job roles could include Desktop Support Technician and Network Support Technician.

Is it for me?

This course will require around 20 hours per week in College plus industrial placement of at least 1 day per week and additional independent study.

Entry Requirements

Five GCSEs at grade 4 or above, including English language, Maths and Science OR a vocational qualification at Level 2 at Merit and above in a relevant subject e.g. BTEC in Digital Information Technology with GCSE English language & Maths at 4 or above.

How will I be assessed?

Exams, employer set project and synoptic assessment.

Your progress will also be monitored through regular assessment and mock exams, progress reviews of Industry Placements and regular one to one review with the Course Team Leader and Progress Mentor.

Do I need to purchase anything?

We may recommend revision books for purchase during the course and there may be additional costs associated with transport to Industrial Placement and costs of relevant trips.

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